Shipping & Delivery

Unfortunately, we do not offer shipping to P.O. boxes or APO/FPO addresses.

Failed Deliveries & Returned Packages

In the event that the shipping courier is unable to deliver a package due to an incorrect address entered by the customer, missing an apartment, suite, floor, etc., unsafe place to leave the package (driver’s discretion), incorrectly refused packages or otherwise, Pray For Soldiers is not responsible for payment of return shipping costs levied by the courier. Similarly, Pray For Soldiers  is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery and is non-refundable.

Service Delays

Pray For Soldiers  is not responsible for unexpected shipping delays caused by circumstances such as severe weather, natural disasters, train derailments, etc. We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays or other occurrences and the shipping fee is non-refundable. 

Lost or Stolen Packages

Pray For Soldiers  is not responsible for lost or stolen packages. In the event a package is lost or stolen, either the receiver or Pray For Soldiers  will need to contact RM/UPS to open an investigation. We are unable to move forward until the investigation is complete on the courier's end. Kindly note, in some cases, UPS may require a police report to open an investigation.

NOTE : During this Pandemic, We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements. Shipping companies are busy delivering essential items as per Govt norms. We cannot force them to deliver quickly. We are trying our best and communicating with them on a regular basis to deliver our customers orders asap. We appreciate your patience during this time. Our sincere apologies for the Inconvenience caused.